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Qi2’s Server Support Plan is designed to give peace of mind to Small and Medium size businesses for server related matters. Sign up to our service and you can be sure that help is at hand when you need it most.
Server hardware and Operating Systems by their nature are designed to give a high level of resilience, performance and fault tolerance, making sure that your company’s data and resources are stored and well managed. Contrary to popular belief, servers still require a level of maintenance and monitoring to keep them operating at optimum levels. Larger companies normally have In-House IT staff take care of these matters however, for smaller companies, this option is not normally available due to the overheads and expertise involved.
Qi2’s Server Support Plan is designed to alleviate this pressure by providing Hardware & Software resource monitoring along with secure remote support for a faster response to potential problems. Our software actively monitors essential server components & services and we are alerted should any of the monitored items fail or show signs of failure. By monitoring your servers remotely, we can ensure that downtime is eliminated or kept to a bare minimum.
Our Server Support Plan gives your company the flexibility and control over your budget. As with our Desktop Support Plan we operate on a rolling month contract after the initial 6 month period.
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Server Support Plan - £75.00 Per Server Per Month
(Minimum Term 6 Months)
Details of what’s included in the plan.
General
· Telephone Helpdesk Support
(Mon to Fri 9.00am to 5.30 pm—National Rate)
· 24 hour System Monitoring
· Services & Performance Monitoring
· Resource Monitoring
· Health check
· Hardware assessment
· Installation of Remote Management Software
· User management
· Basic Server Administration
Operating Systems and Software Supported.
· Microsoft Windows 2000 server
· Microsoft windows 2003 Server
· Microsoft Small Business Server 2000 & 2003
Pre Requisites
It is a requirement that all servers have adequate Antivirus software installed. If any of your machines do not have AV protection installed, we are able to supply and configure this for you as an additional service.
Exclusions
certain exclusions may apply to this support plan, for more details please contact.
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