Friday April 25 , 2014
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Server Support

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Qi2’s Server Support is designed to give peace of mind to Small and Medium size businesses for server related matters. Sign up to our services and you can be sure that help is at hand when you need it most.


Server hardware and Operating Systems by their nature are designed to give a high level of resilience, performance and fault tolerance, making sure that your company’s data and resources are stored and well managed. Contrary to popular belief, servers still require a level of maintenance and monitoring to keep them operating at optimum levels. Larger companies normally have In-House IT staff take care of these matters however, for smaller companies, this option is not normally available due to the overheads and expertise involved.


Qi2’s Server Support is designed to alleviate this pressure by providing Hardware & Software resource monitoring along with secure remote support for a faster response to potential problems. Our software actively monitors essential server components & services and we are alerted should any of the monitored items fail or show signs of failure. By monitoring your servers remotely, we can ensure that downtime is eliminated or kept to a bare minimum.


Our Support Plan gives your company the flexibility and control over your budget. 

 


Server Support 


Details of what’s included in the plan.

 

General

· Telephone Helpdesk Support

  (Mon to Fri 9.00am to 5.30 pm—National Rate) 

· 24 hour System Monitoring 

· Services & Performance Monitoring 

· Resource Monitoring 

· Health check 

· Hardware assessment 

· Installation of Remote Management Software 

· User management 

· Basic Server Administration


Operating Systems and Software Supported.

· Microsoft Windows 2000 Server

. Microsoft Windows 2003 Server

· Microsoft windows 2008 Server

· Microsoft Small Business Server 2000, 2003 & 2008

 

Pre Requisites

 

It is a requirement that all servers have adequate Antivirus software installed. If any of your machines do not have AV protection installed, we are able to supply and configure this for you as an additional service.

 

Exclusions

Certain exclusions may apply to this support plan, for more details please contact us.

 

 

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Free* Consultation

To help local businesses, we're offering free consultancy to businesses in the midlands area. To arrange an appointment with one of our consultants and discuss your IT requirements, please call : 0845 466 7666 or use the contact form.

Online Helpdesk

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Registered users can now log support calls 24 / 7 / 365 using our Online Helpdesk. Just Log in and report your query.

IT Support and Consultancy

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Whether your'e a new business or neet to streamline your IT, Consultancy and support services can assist your business with keeping 1 step ahead.

Accounts and Bookkeeping

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Professional Accounting and Bookkeeping services which work with your business to increase productivity and meet deadlines.